Mm UX

This project focuses on designing the digital experience of the Mm (click to view the full project), a single-serve dual-mode coffeemaker that maximizes the home coffee-drinking experience while minimizing environmental impact. I explored how IoT features can improve the overall coffee-making experience in both automatic and manual scenarios, and designed the interface of the Mm app and smart dial on the machine.

Info

Personal Project
2023 Spring, 5 Weeks

Skills

UX Research, UX Design, UI Design, Prototyping, Motion Design

Tools

Figma, Illustrator, Photoshop, AfterEffect

personas

key insight

key function

Current User Journey

Programmable Coffeemaker

The current programmable coffeemaker design has limitations in customization, and many manual calculations are involved in the process, which causes confusion and frustration.

new User Journey

Auto Mode

In the new user journey, engagement with the digital interface can expand the customization function and create a more seamless and convenient experience.

Current User Journey

Pour-over Coffee

Currently, the learning curve of making pour-over coffee is long: one needs many practices and failures before actually enjoying the process and being able to control the flavor.

new User Journey

Manual Mode

In the new user journey, the learning curve of making pour-over coffee is much smoother. With intelligent design in physical and digital products, users will have a more enjoyable and friction-free experience, whether they are a beginner or a veteran of coffee.

System Diagram

user flow

smart dial

user flow

Mm App

Sketches & Wireframe

Testing

Auto Mode

Manual Mode

The design should balance the convenience of auto mode with the controlled crafting needs in manual mode. I used physical models and paper screen mockups to test the user flow for each scenario.

Final Design

style guide

Make it
truly yours

Start your new journey with the Mm coffeemaker by customizing it to truly make it yours. Press the dial on the machine to connect with the app, then set it up with your favorite coffee type or get inspiration from others.

get answered
Get inspired

The AI-powered assistant is a coffee master that knows your taste and is always by your side. It can answer all your questions about setting up and maintaining the machine, as well as inspire you with new flavors, products, and techniques.

easy to control

Controlling the machine is easy with the step-by-step instructions displayed on the dial. Rotate the dial to switch between different modes and options, then press the dial to confirm the selection and move to the next step.

speed up the morning routine

Setting up the “brew later” feature for your morning coffee is easy: simply follow the instructions to select a preset recipe, add ground coffee and water, and set the timer. In the morning, you’ll wake up to a freshly brewed cup of coffee with a personalized flavor.

fully customizable flavors

Whether you’re using automatic drip or pour-over brewing methods, you can fully customize the flavor by creating a recipe on the app. You can fine-tune the water temperature, brewing time, and ratio to create a unique flavor.

Coffee is sophisticated,
but we make it easy to manage

There are countless ways to experiment with coffee. To make your favorite recipes easily accessible, you can save and sync presets to the coffeemaker. These presets can also be easily updated and rearranged using the app.

Making
pour-over easier than ever

The adaptive guide on the dial ensures that every step is clear and controlled. Leave all calculations to the machine and enjoy the pure joy of crafting a perfect cup of pour-over coffee.

One Dial
Supports The Whole Journey

The built-in timer and scale greatly simplify the equipment setup for making pour-over coffee. The clear display on the dial ensures that every second and every gram is under control.

give coffee
a second life

Thanks to the connectivity function, the app will send timely notifications after brewing coffee on the Mm coffeemaker. You will receive a reminder to clean up and recycle the used ground coffee.

Recycling Program

Users can earn award points by recycling their used ground coffee. These points can be redeemed for useful coffee-making products and coupons at partnered coffee stores. The “store locator” function makes it easy to find nearby stores where users can drop off and recycle their used coffee grounds.

Store Locator

Redeem Points

Mm Program Page

View All Key Frames

Connected. Click to enter the app and start customization.

Connecting…

Guide the user to connect the coffee maker to the app.

Connect to a new machine

Enter the chat interface (“ask me anything about coffee”), select a question, or type any questions.

Enter the homepage. Show suggested shortcuts. Browse the community highlights.

Ask the AI-assistant for help

Click on one recipe to view more details.

View all my pour over recipes.

Enter the “Recipes” page. Browse the recommended recipes.

View recipes

Long press and drag a preset to change the order.

A new recipe is added to the preset list.

Tap to add a new preset from the recipe list.

View the pour over presets.

Add and rearrange presets

View locations of nearby partnered coffee shops.

View options to redeem points.

Enter the “Mm Program” page, view my award points, redeeming options, coupons, and partnered coffee shops.

Mm recycling program

(Notification) Remind the user to clean up the filter and recycle ground coffee.

(Notification) Remind the user that the coffee is ready.

Mm recycling program

Auto Mode
Dial Interface

Manual Mode
Dial Interface